We RB UK Commercial Limited use your information to manage your query and provide you with an excellent consumer relations experience. We also use your information for the purpose of meeting our legal obligations, for record keeping, training and quality assurance and statistical purposes. We may use your product usage experience and feedback, in an aggregated manner, to gain better insights about our consumers’ needs to help improve our products.

Depending on your query, you may provide us with sensitive personal data such as health or sexual life related information. We only use this information to comply with our legal obligations. Where laws require us to collect consent, we will contact you (or the other person to whom the data relates) and request consent to such use.

Please see our privacy policy for more details about how we use your personal data and your privacy rights.